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Multi Operator Live Chat Software
Multi Operator Live Chat Software is cost effective online communication utility that provides instant live help supporting multi user to multi operator chat interaction between company’s executives and website visitors/online customers simultaneously. Live chat support increases visitors trust, improves customer satisfaction, increase sales conversion rates etc. All different types of web based businesses uses this live chat software that is helpful in web hosting, web design, travel agency, real estate, auto sales, education, insurance etc.
Receiving invaluable customer feedback during and after online help sessions allows your company to focus on your customer's needs and requirements. Feedback received from each live help chat, helps your business to continue in striving by solving customer queries and clearing their doubts to provide complete customer satisfaction.
Software features
- Provide multi-user to multi-operator and multi-operator to multi-user chat in real time.
- Your website’s customer care executives can easily assist their online visitors and customers.
- Help to provide live customer support by solving their queries online.
- Facility to send offline messages in case the website support agent is not online.
- User can customize the chat software look and feel in its own custom style.
- Software is installed without requiring any plug-ins, java applets or DLL.
- IP address and host name of each visitor can also be viewed during online chatting.
- Support all major web browsers like Internet Explorer and other popular web browser.
System Requirements:
- Client side
Web chat has been developed to run exclusively on web sites hosted on Windows Servers with (IIS) Internet Information Server 5.0 or higher and MS access database.
- Server side
Software supports ASP and Java script scripting language and MS access database.
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